Privacy Policy

Who we are

This website is operated by Louise Taylor, a qualified Domestic Energy Assessor providing Energy Performance Certificates (EPCs), legionella risk assessments and inventory reports to landlords, homeowners and letting agents in England and Wales.

What information we collect

When you fill in the quote form or contact us by email, we may collect:

• Your name
• Email address
• Phone number
• Property address and details relevant to the service requested
• Any other information you choose to provide

How we use your information

We use the information you provide solely to:

• Respond to your enquiry or quote request
• Arrange and carry out the assessment or service you have booked
• Contact you about your appointment if needed

How we store and protect your data

Your personal information is kept securely and only used for the purposes set out above. We do not sell or share your data with third parties for marketing purposes. We retain records only for as long as necessary to provide our services and meet any legal or professional obligations.

Cookies and analytics

This website does not use tracking cookies or third-party analytics. We only use cookies that are essential for the site to function correctly.

Your rights

You have the right to ask what personal information we hold about you, to request corrections, and to ask us to delete your data where there is no overriding legal reason for us to keep it. To make a request, please contact us using the details below.

Contact us

If you have any questions about this privacy policy or how your data is handled, please email louisetaylorepc@gmail.com.